I have now been sold two faulty cars by Volvo dealerships.
The first vehicle had a faulty driveshaft, which is a serious safety issue. The fault became obvious on the first day I received the car yet I had to repeatedly raise with the dealership and arrange recovery myself. I later discovered it had previously failed its MOT on the driveshaft, which was never disclosed to me at the point of sale. When I raised concerns, the dealership insisted there was no issue. Within days of purchase, I had to stop driving the car and arrange recovery myself. After significant stress, I eventually obtained a refund.
I then purchased a second vehicle, which has an ongoing electrical fault. It is currently undergoing its third repair attempt for the same issue. I have had to cover replacement car costs myself and have not been reimbursed.
Volvo UK has not supported my complaint at all simply reffered back to dealers, and the dealership is ignoring my enquiries about my right to reject the vehicle within the legal timeframe.
Very stressful experience. I would advise others to proceed with caution.
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