I ordered a the Black & White Cow Print Vegan Pony Hair Vegan Bag, on January 13th. I paid $60 for next day air because I needed the bag for Saturday the 16th. I was shipped the wrong bag and had to find a replacement to go with my outfit. I contacted Von Dutch on the 15th and received an automatic generated response. I stated that I would like my $60 shipping fee refunded and the cost of the bag refunded. I was told that shipping fees are non refundable. I asked could my concerns be escalated to a supervisor, due to the fact that I’m not at fault. I was ignored and received another email telling me to return the bag for a refund. No mention of my express payment for shipping. I’m extremely upset because I spent extra money to get the bag on time. Extremely upset because my concerns are not being reviewed by a supervisor!
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La marque Von Dutch revient à ses vraies valeurs authentiques, et se relance dans le monde entier en sortant une collection de t-shirts, sweats, jeans, casquettes, ceintures.
La marque effectue un retour aux sources, aux racines de ce qui a permis à Kenneth Howard, alias Von Dutch, d’inspirer toute une génération avec son esprit anticonformiste, ses œuvres d'art et une imagination débordante, autant de valeurs qui perdurent encore aujourd’hui chez Von Dutch.See more
