I ordered a Large Bowling Bag purse from them twice. Both times they sent the wrong purse. The first time they sent the wrong item, I reached out and they never responded. I found a phone number for them, and was finally able to contact someone via text, because they did not answer the phone. The told me to send the wrong purse back, and once they received that purse, they would overnight me the correct purse. Well they received the wrong purse back, but failed to send me the correct purse back. Instead they gave a refund. So they lied, about sending the correct purse i ordered via overnight delivery. So I ordered the purse again, do you know they sent the wrong purse AGAIN! Customer did not respond back, so I notified the BBB and my bank. Do you know, they then responded back asking me to send the purse back and contact my bank and reverse the complaint and they will send my refund. Talking about Crazy, these people are unbelievable and don’t deserve to be in Business. I in courage anyone with issues, to contact the Better Business Bureau! So I have ordered the purse twice, and still do not have it. Instead of this company doing the right thing and just sending the item you ordered and paid for, they behave like kids and Escalate the situation. Can’t believe they’re still in Business. DO NOT BUY FROM VON DUTCH! Terrible customer service!!! They seem very Incompetent! I mean send the wrong item Twice, then act like it’s the customer fault. No Accountability! They don’t deserve your hard earned money. I spoke with Shannon Bradley, who said the purse would be sent via overnight, once they received the purse I returned. Shannon lied, they never sent me the correct purse. Unbelievable!
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La marque Von Dutch revient à ses vraies valeurs authentiques, et se relance dans le monde entier en sortant une collection de t-shirts, sweats, jeans, casquettes, ceintures.
La marque effectue un retour aux sources, aux racines de ce qui a permis à Kenneth Howard, alias Von Dutch, d’inspirer toute une génération avec son esprit anticonformiste, ses œuvres d'art et une imagination débordante, autant de valeurs qui perdurent encore aujourd’hui chez Von Dutch.See more
