The internet speed has been decent, not exceptional, but certainly an improvement over my previous provider. Living in a valley has always made it challenging to get a strong connection. Recently, I faced a frustrating experience with customer service, marked by poor communication through email and being disconnected while on hold. However, today was a pleasant turnaround, as I received excellent assistance from a representative who efficiently resolved my issues in about 10 minutes. Finding someone capable was not straightforward, but overall, I am satisfied with today's interaction. It's advisable to reach out to the sales team for any issues you might encounter.
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Voneus champions rural communities - delivering ultrafast full fibre and superfast fixed wireless access broadband in hard-to-reach locations across the UK.
We are a leading provider for homes, businesses and public services - highly sensitive to your environment and focused on levelling the field in rural areas.
