Extremely disappointing experience. I purchased the 900mb "old school" package for my kitchen and signed up immediately. A third party was assigned to install the service but claimed they couldn't access the telegraph pole, which raises questions about why this wasn't verified prior to the sale. That was five weeks ago, and I have yet to receive any updates from the company. My multiple emails to account managers, sales representatives, and the complaints team have gone unanswered. Sadly, this operation seems very incompetent. I would recommend considering other providers that prioritize customer service and follow through on their commitments.
Claim your business profile now and gain access to all features and respond to customer reviews.
Voneus champions rural communities - delivering ultrafast full fibre and superfast fixed wireless access broadband in hard-to-reach locations across the UK.
We are a leading provider for homes, businesses and public services - highly sensitive to your environment and focused on levelling the field in rural areas.
