The chargers are not compatible with Octopus energy.When I returned the item (within 14 days) and unused/opened, they attempted to charge return delivery and a restocking fee. Both of which are not allowed under the consumers rights act 2015 distance selling regulations. After clarifying this, they provided a paid return label but still charged the restocking fee despite me being clear they should not be doing this. The cost may be small, but the implications are massive.I am so glad I didn’t have any bigger problems as if they are willing to avoid consumer rights so easily, how do you think they would be when you face a problem like a faulty charger?I don’t trust this company and won’t buy from them again. There is a reason their chargers are on the cheaper side.
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EV Cables & Chargers - Your one stop shop for everything EV.
Vorsprung is a leading provider of high-quality electric vehicle (EV) chargers and accessories in the UK.
We are passionate about driving the transition towards a greener future, and believe that accessibility to electric car charging has the potential to significantly impact our world.
Our mission is to assist with this transition towards a greener future by providing affordable, convenient, durable, and efficient car charging for all.See more
