I have been reaching out to the company for over a week and have had to call them more than six times regarding various issues. Each time I call to inquire about my uploaded documents or my faxed submissions, I get a different representative. Naturally, each one provides conflicting information. The first told me to include fax details with my application, while the second said that wasn't necessary. It's incredibly frustrating to receive different answers every time I contact the company.
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