Stuck in a never-ending process every year. It's not about the amount but the difficulty in withdrawing funds. Each year, it takes weeks to finalize. Compared to other companies, this one endlessly repeats requests for information, even with voice recognition. Then I have to speak with a representative to get my withdrawal request processed. It seems straightforward, but it is anything but. I've spent over 140 minutes today, which is typical over the years, not including the wait time for mail. Their system feels outdated and unorganized.
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