I can't believe I fell victim to a scam like others have reported. I rented a car from a service for 28 days and returned it 2 days ago. Unfortunately, the experience turned into a nightmare. From day one, the 'deposit' was charged rather than blocked, even though both the booking platform and the rental agreement clearly state it is a deposit. I genuinely didn't realize the money was taken as payment until later. I returned the car exactly as instructed, with no staff present. About 10 hours later, I received a message claiming there were scratches under the car and on the front bumper. They sent a video, but it only shows dirt under the car and something very minor on the bumper. I am absolutely certain we did not damage the vehicle. I've rented cars many times before and have never encountered anything like this. After this incident, I read reviews from others, and it's shocking how many describe the same situation. I have already consulted a lawyer, filed a chargeback with my bank, and submitted complaints to relevant authorities. It's clear to me that this service appears to operate in a fraudulent manner, targeting tourists or renters who are not familiar with their practices. The pattern is always the same. I've rented cars numerous times before and have never faced anything like this.
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