If you're in an EU country, returning purchased items is nearly impossible! I've been trying for 30 days to send back my order, but there's no assistance whatsoever. They keep repeating the same instructions and the provided URL doesn't work. Shipping companies impose additional taxes on returns, and there's no support from them! Therefore, individuals in the EU need to be cautious; the products you buy might remain unsold. This feels like a scam. The customer service team is consistently unhelpful!
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