The most concerning issue with this service is the danger we faced due to their lack of responsiveness regarding our safety. After a winter storm, we contacted them about our icy driveway, but their only reply was about potential extra charges if we didn't leave on time. No one followed up, and no assistance was provided. At nearly 70, I should not have to clear their driveway. I attempted to navigate it and nearly lost control of my vehicle. Their disregard for guest safety is alarming. It's crucial for others to be aware of this before booking.
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Founded in 2002 by Steve Milo, VTrips is the premier property management company servicing Florida, South Carolina, Tennessee, New Mexico, and Hawaii. With offices across the country, our staff takes great pride in providing quality management to our owners and first-class vacation rental home experiences for our guests.
Our high standards and quality assurances ensure guests stay in the best rental homes on the market and owners receive personalized service. We have local offices with dedicated property managers, so owners feel comfortable that someone is always keeping an eye on the property. Whilst guests enjoy the 24-hour guest services, maintenance and housekeeping options, as well as the varied amenities and features in our vacation rentals.
Our employees know how important the decision is when selecting a vacation rental home or choosing a property management team. That’s why we pride ourselves on going the extra mile. No matter what your question or concern we are here to help.See more
