My account got hacked and someone rented a movie using my PayPal account. Every other online merchant, when you use PayPal, makes you log into your PayPal account for every purchase, which is good security. Nope, not them. After you attach your account, anyone can use it at any time, apparently. Also, HUGE security problem: There is no way to remove your PayPal account yourself from your account. I changed my password and emailed them immediately and asked them to refund me for the fraudulent rental and immediately remove my PayPal from my account. They didn't respond for over a week, and then said they can't refund my money if the video is already watched. I reminded them that I didn't rent it, my account was hacked. Then, highly implying the hack was either internal or they have *terrible* security, a few days after I changed my password, there were two more charges on my account, because they still hadn't removed my PayPal as requested. I emailed them again saying they needed to remove the new charges because it's clearly not my fault that they hadn't removed my PayPal, and asking again for it to be immediately removed. Over a week later they responded, saying pretty much exactly the same thing, but at least they removed my PayPal from my account. They still have not refunded my money, and keep telling me I need to provide like 10 pieces of personal information (so they can sell it to whomever) in order to refund my money. This is clearly ridiculous, as they do not need all that information to refund my money. I even said a credit would be fine, but they won't even do that. Worst customer "service" that I've seen in quite a while, and their security is garbage. If I didn't already have a dozen or so purchased movies on there, I would just cancel my account directly. DO NOT give them any credit card or PayPal information. Do not trust them with anything. If you haven't purchased anything from them, do not use them at all, ever.
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Rent or buy movies to watch instantly on your TV. Movies on demand, movie downloads, video on demand, pay per view.