I arrived in Granada on 14 February on flight VY2016. My suitcase never made it.
Since then, I’ve done everything asked of me:
· Filed a report at the airport
· Sent photos of my bag and baggage tag
· Answered questions about stickers
· Submitted documents and receipts
And after eight days?
Nothing. Silence. Not a single update.
Your own website says most delayed luggage is found within 72 hours. It’s been 192 hours.
I don’t understand how a modern airport like Barcelona, in a country that welcomes millions of visitors, can leave a traveller completely ignored for so long.
I’m not asking for perfection. I’m asking for communication.
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Vueling Airlines es una de las aerolineas low cost de mayor crecimiento en Europa. Ofrece vuelos baratos entre las principales ciudades europeas.