My sister and I traveled 100 miles to celebrate our Mum's retirement at a local restaurant. The hostility and aggression from the two managers were shocking. Staff amused themselves by slamming cutlery, and they openly discussed us where we could hear. Our meals were carelessly placed on the table. When I requested to speak with the manager, she implied we were lying by saying she needed to hear from the staff first. If there are cameras, please review them. This ruined a special day for us.
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Wagamama is a British restaurant chain, serving Asian food based on Japanese cuisine.