Shocking experience at Wagamama’s Bedford.We got there it wasn’t busy there were 4 other customers eating. We were ignored by the waitresses and waited 20 minutes to be seen the poor chef had to come and tell us to take a seat because the waitresses were ignoring us. We were then waiting for menus for over 10 minutes so we just got up and got the menus ourselves. While all this was happening the 3 waitresses were having a conversation for ages instead of taking food orders. When we ordered our puddings they sat on the side of the counter for about 10 minutes and the waitress saw they were there but carried on having a conversation with another waitress. When we finally got our puddings they were melted and soggy. We also ordered drinks which they forgot. If they were busy it would be totally explainable but the fact there was only 4 other people and 3 waitresses in there is shocking.Wagamamas is too expensive for shocking service.
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