I have no reversals on my bank account and meet all the lending criteria, yet they declined my application. I emailed them twice and received a response four days later, but it didn't address my inquiry at all. After another email, I got another generic reply unrelated to my question. It seems like they haven't read my emails. I sent another email today, but I'm not hopeful about receiving a meaningful response. This appears to be a common issue for many other customers who also receive generic replies that don't address their questions. Very strange.
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