I really like Waitrose food, but they don't have a branch in my town. I was passing one recently, though, so I popped in buy some croissants and another couple of things for breakfast. So far, they've emailed me twice for my feedback. The second email read: "Not had chance to tell us about your shopping?" Yes, you've already given me a chance, but it's one I was happy to pass up — it's just some croissants...what can go wrong?!
The irony is that a small supermarket premises became vacant in my town recently, and I wrote asking them to open a branch here. They didn't bother to reply...
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