There is no urgency in completing the job, even for customers who have paid upfront. The staff seem to be just forwarding emails without taking action, and the delivery team always has excuses, placing the blame on the customer. They never even attempted to reach the address provided. What's the use of having a physical location if they prefer easy tasks over actual deliveries? If the customer faces connectivity issues, it's somehow their fault. Avoid paying this company until the product is delivered securely. It's astonishing how many customers have shared similar disappointments. This company should consider a rebranding.
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