Disappointed with Wakefit's After-Sales ServiceI purchased the Indus Teak King Bed with Storage from Wakefit, and it was delivered on June 20, 2025. While the product itself looked fine overall, it had a minor issue, so I reached out to customer support. I was asked to share photos and videos, which I promptly did.On June 24, a representative called and assured me that a carpenter would visit within 48 hours to resolve the issue. Unfortunately, it’s now July 15, and no one has shown up. I have called multiple times, and every time I’m told that “someone will contact you within 24 hours.” But that never happens.I'm extremely disappointed with the lack of follow-up and accountability. The product may be decent, but the after-sales support is poor. I expected much better from a brand like Wakefit.
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Wakefit creates innovative sleep products be it mattress, sleeping pillows and sheesham wood beds to help you get a comfortable sleep at cost effective pricing. Our products are easily available online and through our size guides you can decide whether you want to go for single bed mattress, king size mattress or queen size mattress with best mattress price. Contact us @+91 988 3333 123 for more information about top rated mattresses.See more