Should’ve been 0)Worst experience ever. Wakefit doesn’t just deliver late — they completely fail at communication, accountability, and basic customer respect.We made full payment and were promised delivery by a specific date. It’s now June 17th, and we’ve been waiting since June 13th. The product is delayed by over 4 days, and we’ve received no update, no call, no tracking info, and absolutely no way to contact the logistics team.We called Wakefit on June 13th — they asked us to wait 48 hours. Nothing happened. After that, they stopped taking calls entirely. No callbacks either.Chat support? Useless. We were fed the same copy-paste lines every single day:“Please wait till the end of the day.”Every. Single. Day.They gave us a ticket number that does absolutely nothing (2479008). When we asked about compensation for the delay and poor handling, they outright said, “We don’t provide any compensation.”And here’s the best part — the chat agent finally said:“Sure I will escalate the issue and request you to wait till end of the day for the product to be delivered. This would be my last resolution from my end.”That’s it. They closed the conversation without resolution, update, or responsibility.To top it all off, their logistics team falsely claimed they tried to call us — but there were no missed calls, no messages, and no real attempt. Just lies.We stayed home and waited for 4+ days, wasting time, calling them, chasing chat agents — only to be ignored, dismissed, and fed false promises.Wakefit is an example of how not to run a customer-facing business. They don’t value your time, your money, or your trust.0/5. Never again. Avoid this brand completely.
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Wakefit creates innovative sleep products be it mattress, sleeping pillows and sheesham wood beds to help you get a comfortable sleep at cost effective pricing. Our products are easily available online and through our size guides you can decide whether you want to go for single bed mattress, king size mattress or queen size mattress with best mattress price. Contact us @+91 988 3333 123 for more information about top rated mattresses.See more