I purchased 2 mattresses from Wakefit dealers directly and one of the got deformed within one month of using it. Informed the dealer about it and he kept buying time and not responded well. I tried calling direct customer care they keep calling you every 3 days with differed responses and never intended to solve the issue. Lastly someone from the customer care told me that it will be solved through dealer only “The company cannot take this complaint” Strange that the brand itself is not taking the responsibility of the orders from dealers or the agents that they have hired and the irony that the mattresses are coming from there manufacturing unit. Lol Luckily I had the senior persons number to whom I contacted with all the photos and videos of the deformation of the mattress. After 3 months of follow up he has also stopped responding. Overall pathetic after service experience. This 10 year warranty is nothing but a scam.
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Wakefit creates innovative sleep products be it mattress, sleeping pillows and sheesham wood beds to help you get a comfortable sleep at cost effective pricing. Our products are easily available online and through our size guides you can decide whether you want to go for single bed mattress, king size mattress or queen size mattress with best mattress price. Contact us @+91 988 3333 123 for more information about top rated mattresses.See more