Ordered a flipper sofa-bed from the Wakefit site and after my payment, they informed me that it will be delivered by 3-4 weeks. Since I could not wait that long, I cancelled it within 30 mins of placing the order. But wakefit did NOT cancel it but instead placed it on hold. Then when I called their support, I was told it was their policy to not cancel but put on hold till the delivery date and then cancel on that delivery date and then issue a refund !!I should have seen that as a sign to stay away from Wakefit but since I had purchased from them 3 yrs ago and had been happy, I purchased the same flipper sofa from Amazon since there Wakefit said they will deliver within 2 weeks. Now I'm still waiting and the tracking number they give simply cannot be used anywhere to track it including their own website. And Amazon says it's Wakefit who should answer and Wakefit said it was Amazon. And the Wakefit customer service is a joke as they really have no idea what is going on and literally will not help you. I used to swear by Wakefit and they service but from now onwards I'm staying far away from them. And I'm desperately hoping to get my money back. I am sharing this so others don't get taken for a ride like me.
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Wakefit creates innovative sleep products be it mattress, sleeping pillows and sheesham wood beds to help you get a comfortable sleep at cost effective pricing. Our products are easily available online and through our size guides you can decide whether you want to go for single bed mattress, king size mattress or queen size mattress with best mattress price. Contact us @+91 988 3333 123 for more information about top rated mattresses.See more