Worst customer service. I booked two mattresses and it got delivered on 5th may. Product was having wrong dimension and I booked for return. This so called reputed company assigned to blue dart company. That picked item in 13th May. And i shared the acknowledgement slip for pick up. But the same matter in their website is marked as not picked up. I rates a ticked to resolve the issue. There asked for 48 hours of time. Till date 7th June,every other day there are calling and asking for 48hrs of time. Not responding properly and keep on asking 48hours. On 3rd June case manager contacted me and informed that due to technical issues it was not marked as pick up but now it's is resolved and marked as pick and your refund will be initiated with in 24 to 48 hours. I thought there are genuine and i was waiting for confirmation but again after two days that is on 5 June they contacted me asking for pick up. Till now my refund is not initiated. They are playing with middle class family like me. In fact i informed them that i purchased using credit card but they cheating and asking again and again 48 hrs. Very very bad customer service. Kindly resolve this matter at the earliest. As i took it on loan through credit card my money getting deducted from credit card payment.They are saying trying to connect me but I'm not getting any call. They are bluffing.
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Wakefit creates innovative sleep products be it mattress, sleeping pillows and sheesham wood beds to help you get a comfortable sleep at cost effective pricing. Our products are easily available online and through our size guides you can decide whether you want to go for single bed mattress, king size mattress or queen size mattress with best mattress price. Contact us @+91 988 3333 123 for more information about top rated mattresses.See more