I ordered a 2" boot and was sent 1and a half inch boots I wanted a refund - boots were never worn. The company is impossible to talk to a person. They only respond by email. I paid $66.59 for the boots and they only wanted to refund me $52.12. They insisted I pay shipping to return the boots and a processing fee, which they kept raising the amount of the fee with every attempt to talk to a person. On their website, they did not state that there would be processing fees for returns, nor did it state that the buyer would pay shipping cost to return the merchandise.
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