Name: walkeepaws.com
Telephone: 000000000
Rating: 2.7

Johnny F. Guest

Great Product, but Challenging Return Process!

The product itself is fantastic, but if you're looking for a refund or exchange, be prepared for difficulties! Customer service is nearly nonexistent. I reached out via phone and email, but received no replies, despite their claims of 'easy returns.'

Date of experience: Jan 23, 2026

Lorena Anderson Guest

1 month ago

Lack of Customer Support!

The product is excellent, but if you require a refund or exchange, good luck! Customer support is virtually absent. I called and emailed, yet received no replies, despite their advertisements claiming 'easy returns.'

Date of experience: Jan 23, 2026

Russi Foster Guest

1 month ago

Canadians Should Be Cautious!

If you're in Canada, avoid ordering from this company. I followed their sizing guide, but the items were far too small. Returning them was a nightmare, as I had to ship them back to the U.S. at a high cost. It's disappointing because the product seemed promising if only the sizing was accurate.

Date of experience: Jan 16, 2026

LL Guest

1 month ago

Don't Waste Your Time or Money

I bought suspender boots for my dog, expecting black but received polka dots instead. They felt cheap and flimsy, resembling toys rather than proper dog boots. The adjustments were weak and ineffective. Returning them was frustrating; they delayed engagement until the return period expired. I strongly advise against purchasing from this company.

Date of experience: Jan 15, 2026

Lena Wright Guest

1 month ago

Support Team Assistance

The service addressed my concerns regarding the exchange and provided an alternative size.

Date of experience: Jan 11, 2026

Jameson Baker Guest

1 month ago

Ordered on December 5th

I placed an order on December 5th and received a confirmation. After being informed of a slight delay, it's now January 8th, and I still haven't received my order. This is the second pair I've ordered; the first tore but lasted a year. I wish the straps were sturdier instead of just being thin cloth.

Date of experience: Jan 09, 2026

Wilma Guest

2 months ago

Update on My Previous Review...

Initially, I posted a negative comment but later realized customer service did attempt to reach me; unfortunately, the emails ended up in my spam folder. I will proceed with the return as instructed, but others should be cautious. My earlier statement about poor service and sizing issues was based on a misunderstanding.

Date of experience: Dec 26, 2025

Vincent Guest

2 months ago

Items Are Lost and No Assistance

I ordered on November 28th, and my items were supposedly shipped on December 5th. Now it's December 19th, and the package is missing. Despite multiple emails, the company offered to refund my shipping but I no longer trust them and just want my money back. Their customer service is unresponsive.

Date of experience: Dec 19, 2025

Forrest R. Guest

4 months ago

Second Pair for My New Puppy

My dog's feet get very cold in the snow, but they enjoy walking. The booties work reasonably well; they can be tricky to keep on, and my dogs aren't fond of wearing them, but they allow for walks in deep snow.

Date of experience: Oct 10, 2025

Vernon C. Guest

5 months ago

Difficulty Unsubscribing from Mailing List

I subscribed for a discount code but chose not to proceed due to poor reviews. Now, I can't unsubscribe from their mailing list; sometimes the page is blank or unresponsive. It feels like a scam.