My experience has been horrible - save your money. The size M is supposed to fit up to 2.5" wide paw. My dog's paw is 2.25" wide, but is nowhere close to fitting inside. The M boot measured 2" wide on the bottom and is only slightly stretchy at best. Two of us struggled for more than an hour and were not able to get a single boot even partially onto a paw. I wanted to exchange for a size L; however, I had two issues (1) Exchanges are not free, as advertised. They provide you with store credit for a new order. Since my original purchase was made during a sale, I was being charged $17.50 for my "free exchange", and (2) I wanted to know the physical size of the L bootie because their online guide was inaccurate (a 2" wide bootie is not appropriate for a 2.5" paw). To resolve these issues, I contacted customer service. I was told they would help me with the exchange price and then they ignored me for 10 days. Instead of providing me with answers to my sizing question, I was sent an insulting email telling me that I needed to physically try the boot on my dog and not just assume it was too small by looking at it. To date, no one has provided me with any actual sizing information. I've now requested a full refund of my order because it's been more than two weeks of being ignored and/or insulted. BTW, this store gives affiliate links to people where they earn 15% CASH for giving out positive reviews. Beware of those positive reviews as they're just earning free cash. I don't recommend WalkeePaws. It's been an awful experience. I wish I had never placed an order. I'm in a nightmare that won't end.
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