I joined a trial program in Nov 2025. My nightmare began, … They imposed an add-on coach service with no sign. Once you have logged in your account which meant you did agree so. You have to pay even you did not ask for nor use this service at all. Ask for money for any function you want to explore further. e.g. your health plans, meals plan. That’s why they keep sending you annoyed pushing sales email everyday. A month gone, you found that they could charge you an ongoing monthly fee USD99.99 without any notice. It’s useless to raise any complaints, they refuse to refund. You need to submit a written request for cancellation. In that case, they could earn the first month fee at least successfully. Noticed many people suffers this auto renewal process. Please alert! You couldn’t do something good on your health but lose lots of money at the end.
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