I’m really disappointed with the customer service. It feels unfair that I was charged for a full month’s subscription, I haven’t used any of the services, and when I asked for a refund, I was simply directed to the terms and conditions. This doesn’t feel right for me, and I would appreciate proper support and a fair resolution atleast for other people. It feels like a trick, and the service has been very very poor. company is not treating customers fairly, especially when it comes to money. Businesses cannot survive long if they continue this way. They asked me to email my account details, which I did, but I received the same standard response referring to their terms and conditions. There was no proper support or resolution offered, and the interaction did not address my concern.
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