I bought this product on a special offer, but was unhappy with the plan I was sent. I immediately wrote to express my disappointment and to cancel my subscription. I got no reply and now I have just been charged for another month. I immediately wrote to ask for a refund only to get a sharp reply saying online orders cannot be refunded unless cancelled previously WHICH I DID. Terrible customer service and I would warn against buying from this company, they are not reputable in my opinion!
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