It’s an app that when I got the renewal charge through I immediately requested cancellation and a refund and have point blank been refused because their terms entitle them to charge people anyway - asking them to be just ans equitable does not seem to help - I also think their cancellation policy is not straight forward - if on the app one can cancel but if not one can only cancel if you email them. It would be nice if they send you messages saying your renewal is looming please cancel if you don’t use it or do not wish to continue - I never used it and also don’t remember signing up so lesson learned
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