walking.yoga

2
2 Based on 631 reviews

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Ace Brooks
Similar experience to Justine Brown

Similar experience to Justine Brown. Thought I was signing up for a month and I incorrectly assumed it would be a written or downloadable plan and not a phone app. My phone is ancient, I don't have ear buds or anything like that, so I mostly use a PC. I couldn't figure how to use it on a PC so I forgot about itand just left it there. Then after a month or so, out of the blue with no notification, I get billed €28.55. Upon querying this and asking for a refund they simply refer to their T&C's and refuse a refund. So I've paid out over €40 and, for me at least, A COMPLETE WASTE OF MONEY. All a bit 'sharp practice', buyer beware ... UPDATE 10th May ... I've had an unsatisfactory reply from Walking Yoga here on Trustpilot. In it they say ... "We’re working on improving our notification system to make renewal dates unmistakable and to provide an easy opt-out process." Whether I was able to use the app or not, depending on my access and ability to use 'phone apps', the fact remains that I was not made fully aware of the 'small print' whereby I inadvertently signed up to an ongoing subscription. I have now logged a case through my PayPal account.

1
Date of experience: May 08, 2025

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