Dear Walking Yoga Support Team,I am writing to express my frustration regarding unauthorized charges made to my account. I downloaded your app for testing purposes, and immediately, I was charged two separate amounts on the same day. I contacted you right away via email, requesting a cancellation of my membership and a refund for the charges. However, not only did I not receive a cancellation or refund, but the following month, I was charged double the amount.When I reached out via email again, I was told that I should have requested the cancellation 48 hours earlier and that no refund would be issued. If I had not followed up with you, I would have been charged again in March. I explicitly asked for my membership to be canceled, and yet you failed to act on that request.This is an unacceptable business practice. I demand a full refund for the unauthorized charges and immediate cancellation of my membership. It is shocking that a company would behave in such an unethical manner.You have acted dishonestly, and I will not hesitate to report this issue to the appropriate authorities if this matter is not resolved promptly.Sincerely,Melike KonukYou do know my email address
Claim your business profile now and gain access to all features and respond to customer reviews.
