Hello, Thank you for your reply. Please take a look at our Terms and Conditions, which state, and I quote: "We follow a no refund policy, unless the product is proven to be faulty. In such cases, User must contact our customer support at ( their ema)within 14 days upon purchase and must provide detailed information proving Company’s product fault (with visual proof attached)." More information can be found here on the website, our refund policy is covered in section 6. That said, I am not able to issue you a refund. However, I am here to help you with the further use of our application. Let me know if you have any further questions.
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