Unfortunately, the walking pad didn't even last a month before the belt started immediately moving off centre, catching on the side, and becoming dangerous to use. The supplier said I have to deal with Harvey Norman (where I purchased the WalkingPad), and Harvey Norman asked for more details and I haven't heard back for more than two weeks since providing them. I purchased this walking pad instead of cheaper ones online thinking it would be a higher quality. I am a single, disabled parent and low income earner - but thought this would be an investment that would support our health. But so far it was simply throwing away $700 that I couldn't afford. Overwhelmed and frustrated at this experience - how can they charge so much money for a faulty product and then not be responsive when you reach out about it?
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Founder of Walking Pad. The world's only Treadmill with body-fold Technology. Foldable, Compact, Under desk WalkingPad provides a perfect exercise experience at home&Office.