I wanted to return the item. They had me send a photo of the item, which I did. Then they told me the address to send it. But they also begged me over and over to accept half payment back instead of the full cost. I said no, I want a full refund. They had me send a picture of the shipping receipt which I did. Then there was a very long time when I didn’t hear from them even tho it was received. They claimed it wasn’t received. I had to spend a lot of my time plus the post office employee’s time while he found out exactly who signed for it. Again, they suggested a partial refund. I said if I didn’t get my full refund by end of the week I’d report them to the Better Business Bureau, which I did. I have not received a single penny for the unworn bathing suit that I sent back. Now that I’ve seen the reply, I’d like to get my refund! The reply is all nice and formal and apologetic but does nothing to remedy the problem.
Claim your business profile now and gain access to all features and respond to customer reviews.
WalkOnBeach is a professional swimsuit company, exclusively dedicated to swimwear, beachwear and beach accessories all year round. The company mainly focuses on women's swimsuit, but it also offers women's swimdress, accessories, shoes, bags and other beach clothing items.