Review Time
Horrible experience, the company is fraud, do not buy anything from them, it’s been over a month and I’m still waiting for my delivery, they havnt even shipped and no one is responding to any of the emails. They are a big fraud and scam company, stay away from them and save some money.
The item I ordered was cheap, and sizing was way off. When I tried to contact the company, I could not access the website nor the customer service email. I don't know if they have closed down or are having difficulty with their website, but I would not order from them again. I will be donating the bathing suit to a charity.
Horrible experience, the company is fraud, do not buy anything from them, it’s been over a month and I’m still waiting for my delivery, they havnt even shipped and no one is responding to any of the emails. They are a big fraud and scam company, stay away from them and save some money.
I have ordered from them a couple of times and for the price, the swim wear is ok, until recently when I needed to exchange a size. They send endless e-mails offering alternative offers, take 20% off and keep the item, then they offered 40% off but with both offers would need to pay shipping both ways. They kept reminding me not to send it to the address on the shipped item. This was confusing and after a few days I was trying to again return it for an exchange and there was no response. Been 2 weeks and no response. I then went onto their website and found out I was blocked! I never responded with anything negative to their e-mails about the offers they had made. Very strange! BEWARE!
This company is horrible!!! I found this company on Amazon and thought I was ordering product through a reputable Amazon vendor. Same story as all the other customer reviews. They won't give you the return authorization or the correct email address and try to keep offering a credit. I reported this company to Amazon and the Better Business Bureau. Also, will be contacting my credit card company to dispute this purchase since I am not able to return it for a refund.
We made an order, even paid for quicker shipping given it was going to take so long.I had to chase the order, advised our holiday dates, the order didn't come before our holiday.The customer service was poor, I had to continuously keep track of them at one point they even suggested I cancel my order due to one item not being in stock - this was the biggest red flag to me.The order didn't arrive in time, now, they want to charge me to return items due to ordering multiple sizes to the USA!!! Nowhere on the website does it say this - it's an absolute scam! They offered to refund 30% and we can keep the items! Why would I keep items that are too big for me??? Lack of transparency, lack of ability to fulfill orders in a timely manner even when you pay extra for shorter timelines.Will NEVER purchase from them again.
If you are a UK customer proceed with caution! This company presents as if it is UK based but it is not until you wish to return items that you discover they are in the USA. In fairness the quality of the product is very good. However I had ordered swimsuits in different sizes with no intention of keeping them all. Their returns procedure is incredibly frustrating; UK customers are responsible for paying shipping costs and you find yourself in a bizarre negotiating process as they clearly don't like to deal with returns. I ended up accepting a 70% refund and keeping all the unwanted items! My reason being I had little faith I would receive a refund if I sent the goods back, quite apart from the £30+ it would have cost me to return them. This way I can hopefully sell some of the costumes and recoup some additional refund that way. In fairness the 70% refund was paid quickly, however I will never use this company again!
This company has a UK web address. There is no indication when purchasing that the items come from the USA. The delivery was late. I purchased three swimsuits with a view to sending two back once tried on. I was unaware I then had to pay shipping to the USA. I have been offered a 30% refund if I keep the items losing out on over £40. Appalling service.
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WalkOnBeach is a professional swimsuit company, exclusively dedicated to swimwear, beachwear and beach accessories all year round. The company mainly focuses on women's swimsuit, but it also offers women's swimdress, accessories, shoes, bags and other beach clothing items.
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