This is an honest review with no personal insults or nastiness. Having owned dogs for over 30 years, all sighthounds, I saw a lovely dog on their site & applied via the form. Heard nothing so rang to check & spoke to Dee, the owner who stated the dog was still there but had people coming at the weekend but had others & I could go in two days to see them. Unfortunately I became ill so could not go so let her no. The next week I still thought about the dog I liked so rang Dee who said she had not gone (by the way, she is very abrupt, verging on rude) & as christmas was coming she had to get the dogs gone as they shut on the 15th so I could go & see her, I said the next day. Took my dog, not allowed to see anything & dog was bought out to me. Dee was just as abrupt face to face as on the phone & took the Lurcher for a short walk then in a grassed area they have. She was rushing me so I said I would think about it. Decided on the drive home to take her so rang when I got home & asked if they do a trial run like other sighthound rescues. No, but we do offer a refund of 50% if it does not work out. This made me feel better as the adoption fee is expensive at £280! Next morning as I was leaving she sent paperwork through which stated there refund was only for 7 days after taking dog. Useless. Rushed the whole collection saying can you take the dog as my staff need to get back to work. BUT.....NO HOMECHECK. NO VIDEO HOMECHECK. NO ID ASKED FOR. Absolutely shocking for homing dogs that have been through hell already. The 1 star is literally for the volunteers & the dogs that hopefully get care.
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Wallace Kennels Dog Rescue is a family-run concern, making a difference to dogs in need in the Essex area, and to the lives of the kind families so willing to invite a furry friend into their home, as a member of the family.
