This company is an absolute joke! I would recommend anyone thinking of purchasing anything from here to strongly reconsider! I ordered from their website on the 26th Oct with the promise of receiving my delivery within 5-7 working days. My order was not even processed until 6 days later and I have been emailing them constantly! They didn't provide me with a tracking number for my shipment and when I emailed them they casually said I would receive my goods soon & gave me a tracking number - 6 days after me placing my initial order! I said this was not good enough and they didn't reply. In fact I have emailed them a further 9 times as I decided I no longer want to wait for the goods and wanted a refund and I have been ignored... for 20 days! I still have not received my order & they are not responding to my emails either. I honestly believe this is the worst customer service I have received ever and I urge anyone thinking of purchasing anything from walletaces to try a competitor because you will most likely experience the same poor level of service I have! Absolutely shocking they are not acknowledging my request for a refund so I have had to cancel the transaction with my bank in the end!
Claim your business profile now and gain access to all features and respond to customer reviews.
