Hi. My name is Lorraine and I live in West Kelowna. Today I was in our Walmart to buy a gift certificate for my daughter. I couldn’t find the Walmart g/c so I asked a store employee where they were. She said I had to ask a cashier to get it for me. I was waiting in line up #5. I always ask for the cashiers name. She said Donna. (Donna is an older woman with an amazing manicure.). I also bought a bag of green grapes. Donna warned me the grapes were $18.00. I thanked her for telling me that. She said lots of her customers are on a budget and may not realize how expensive the grapes are. She always makes sure they are aware :). Then I asked for a Walmart gift card. She left the cash register and went to the area the Walmart gift cards were kept. I told her that I was told by a store employee that I had to have the cashier get it for me. She apologized for the misinformation. Then she started to activate the card. She opened the packaging a little and swiped the card from the top down and then from the bottom up. Nothing. Then she said, speaking to the card, “Oh, so you (the card) are going to make me take allll the packaging off?” I burst out laughing and so did Donna. We both were laughing. I thanked her for making me laugh. I told her I was so grateful that I had her for my cashier today. She had warned me about the expensive grapes and made me laugh so much watching her trying to activate the card. I told her that she made my day and she said thank you for telling her that! Walmart / West Kelowna Donna is an amazing employee !
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