waltherarms.com

3.4
3.4 Based on 43 reviews

Provides specifications for the centerfire handguns, knives, and airguns offered by this firm. Also offers the history of the firm dating back to 1886....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.4

/
5

43 Reviews

5 Star
57%
4 Star
0%
3 Star
2%
2 Star
5%
1 Star
36%

All Reviews

Filter Reviews

Review Time

Joe Public
Most unreliable firearms in existence. They will be going out of business over the next few years. T

Most unreliable firearms in existence. They will be going out of business over the next few years. They don't make anything that doesn't jam all of the time. Used to be the best now they are the worst of the worst.

1
Date of experience: Feb 11, 2026
TERRY
Called into Walther Arms Customer Service 5 Star All day

Called into Walther Arms customer service to inquire about a spring that fell out I could not Identify after I field stripped for cleaning. Dan Papp answered the call and immediately sent a schematic to my email all while walked me through reinstallation while he had the same platform in his hands as I do. Dan Papp definitely went above and beyond in my opinion. He could have read a script, charged me money, and sent me on my way. Thank You Dan Papp you are awesome

5
Date of experience: Nov 05, 2025
Unbelievable Customer service

Unbelievable Customer service, the best. My weapon failed on the range last Sunday and was repaired and returned in 6 days. Wow !!

5
Date of experience: Oct 04, 2025
Adam Asbeck
Never again

I will never buy walther again. For them to make a customer wait about 3 weeks to recive a plate to be able to mount an optic is rediculouse. Horrible customer service!

1
Date of experience: Sep 20, 2025
Diego Jurado
Customer service sucks

Customer service sucks. You have to call or email them several times to get warranty work/service and still no solution. Too much back and forth for simple services. Nobody answers this number 479-646-4210 ext 7. It's frustrating and waste of time

1
Date of experience: Sep 04, 2025
Matt Clawson
Literally the absolute best Customer Service call ever!

I've had to call Customer Service twice now. The 1st call was to gain additional information pertaining to specific details about Level 2 & 3 holsters for my Walther PDP Compact 9mm. Literally the phone rang twice, and a Dan Papp answered. Not only did he answer my questions, but he had also spot on knowledge about the product. The entire call lasted about 4 to 5 minutes at most because of his product savviness. Quite impressive. The 2nd call I needed tracking information, and I was fortunate enough to once again speak to Dan. Again, the call was quick, and Dan was able to answer my question. He even sent me an email with tracking info. All around, 5 Stars.

5
Date of experience: Sep 03, 2025
Kenneth
Just purchased the Walther WMP.22…

Just purchased the Walther WMP.22 magnum. Wow its amazing from the start. I put a red dot on it. After just 30 rounds adjusting the red dot where I wanted it and getting use to the trigger pull. I was hitting 25 yard head shots. Thank you Walther arms. I highly recommend this weapon. I'm so impressed i will be purchasing the PDP 9mm.

5
Date of experience: May 17, 2025
Elvis Taylor
Great Customer Service

Walther fixed my item lightning fast and it was back to me in a week.Joy and M Deleon should get a raise!!!Wow what a great job!!ThanksJames

5
Date of experience: Apr 28, 2025
OC22
Fantastic customer service

Fantastic customer service. Turn around on a PD380 was 8 days - portal to portal.Quick response on warranty parts and new magazine purchases. Matt was really helpful.

5
Date of experience: Feb 03, 2025
Kate L.
Excellent service, very fast turn-around.

Recently learned of a recall concerning the Walther PPS M2. After filling out a quick form on Walther's website, I received via email a FedEx shipping label. I shipped the firearm to Walther's facility in Arkansas on 28 September. It arrived back in my hands on 7 October. A nine-day turn, and that includes four weekend days. To my mind, that's pretty quick.An excellent customer service experience.

5
Date of experience: Oct 07, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Provides specifications for the centerfire handguns, knives, and airguns offered by this firm. Also offers the history of the firm dating back to 1886.

  • language https://waltherarms.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More