folsombike.com

4.8
4.8 Based on 162 reviews

Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA...

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Average Rating

4.8

/
5

162 Reviews

5 Star
88%
4 Star
8%
3 Star
2%
2 Star
1%
1 Star
1%

All Reviews

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Review Time

Carolina Cook
Solid bike shop

I’ve purchased a few bikes from them over the years. They’ve been fairly priced with great service and community involvement.

5
Date of experience: Jun 10, 2025
Gabriel
Good service.

5
Date of experience: Dec 18, 2020
Imogen Cook
Horrible horrible

Horrible horrible! My sister took my race wheels to Folsom Bike. They had difficulty figuring out how to switch them and then when taking them back to exchange them out completely messed up the cassettes. Gave me a completely wrong, old, stripped cassette. Had to buy another one. Never never take your bike to them for anything unless you want to have to buy everything again!

1
Date of experience: Aug 01, 2019
Henrietta Morgan
Very friendly and knowledgeable

Very friendly and knowledgeable. They're not pushy, only informative. I love my new bike, it's a great fit and awesome ride. I go in now for either accessories or questions and they always spend time with me. They did a lot of extra stuff for me (e.g. syncing the computer to my phone, etc), which is why I'll keep going back.

5
Date of experience: Sep 24, 2018
Wilf Turner
Always excellent customer service and…

Always excellent customer service and very friendly, helpful, employees.

5
Date of experience: Sep 10, 2018
Kalla Patterson
TREK MADONE 2009

Took my 9 year old TREK Madone (2009) in for a major tuneup. The staff of Folsom Bike were awesome. Very friendly and courteous. Promised my bike on a certain day and it was ready that day. My bike feels brand new and I felt like I could fly like the wind. They even complimented me on the condition of my bike. I would highly recommend Folsom Bike to any one who wants great service.

5
Date of experience: Sep 10, 2018
Robbie Coleman
Best bike shop around mike helps a lot…

Best bike shop around mike helps a lot all the guys no there stuff best shop in Folsom

5
Date of experience: Sep 10, 2018
MrKronenbourg84
Saw something online and able to order…

Saw something online and able to order in store and pick up. Good shipping time and notified me promptly when it was in.

5
Date of experience: Sep 09, 2018
Kasper H.
Always get the best services at Folsom…

Always get the best services at Folsom Bike!

5
Date of experience: Sep 09, 2018
Jeffery
Exception customer service

Exception customer service. Sales and service are both great, and always welcoming. I have never had to come back after service - it is always done right the first time!

5
Date of experience: Sep 09, 2018

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