waltons.co.za

4.4
4.4 Based on 81 reviews

...

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Jerri Johnson
Exceptional Support from the Online Agent

I initially thought the online agent was just a machine, but I was pleasantly surprised by their humility and effectiveness. After saving and modifying my online cart multiple times, the agent was always available to assist me. When I encountered issues with location settings and delivery options, including same-day delivery, they responded quickly. My delivery from a local store was accurate and efficient, with all items arriving in good condition, except for one that was out of stock. The agent again stepped in, providing me with the store's contact information and coordinating with the head office regarding my missing item.

5
Date of experience: Jan 16, 2026

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