My order was not received on the date as promised to make it worse you call them and their customer service is bad bad do not even sound like they want to help you as if they did not create the delay/problem. to top it off I eventually got to speak to a manager she sorted things fast to get the school bag delivered to me and the driver did not deliver at the address as promised by the manager I had to call to find out it was delivered at the school, a few days later I got the invoice to find out I paid more which could probably mean that they gave me a different bag than the one I paid for.
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