We were on Flight NZ903 December 8th from Papeete to Auckland travelling in Premium Economy. (which was operated by Wamos Air)Firstly, the plane was delayed after all passengers were on board for about 30 minutes at no time did the Captain or Crew make any announcement nor apology for the delay.On boarding the plane, we went to our seat and were not offered a refresher towel. The entertainment system did not function in my allocated seat, so I moved and had another problem in the next seat. I noticed that other passengers were also having problems with their entertainment systems.Once in the air the Cabin Crew had the lights set for night and offered no Water nor other Refreshments they disappeared and expected everyone to go to sleep.The plane internals were old and worn and nowhere near the standard of the Air New Zealand craft. No way would I travel with this airline again.
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