Review Time
Bit of a delayed review. I was reminded by the awful experience and had to chuckle because it can only be described as flying on the animal made aircraft in the Madagascar movie. I’m still convinced today the pilots were pedalling bicycle chains to power the propellers.
Landed awful luck as my airline replaced our journeys both ways with Wamos Air.
If you have a death wish or get off on thrills then this is the airline for you!
I was initially not very happy as we have used Etihad quite a few times from London to Manila return. I didn’t see Wamos mentioned until nearer the second leg of the flight and I was a bit concerned. However, yes the A330 plane was not as nice, but leg room was better and the staff were very attentive, pleasent and a laugh! The pilots diverted over south China city lights to avoid the bumps which was good to see… landing good. Food Ok..
Terrible service for passengers with disabilities. Despite having requested assistance in advance, my family and I flew on flight LA 710 from Chile to Colombia and felt as if we were on a bus. The aircraft was hot, and when assistance was requested, no one came or responded.For them, the meaning of PRM or assistance for passengers with reduced mobility simply does not exist. This was the first time I flew with this airline, and it will definitely be the last. I do not recommend it.
Terrible experience. Manila to Abu Dhabi leg of our flight was wet leased by Etihad to Wamos Air. Snotty Spanish flight attendants who were barking orders to passengers instead of politely requesting. Just appalling service. No inflight entertainment. Cramped seating with zero leg room. Spanish passenger seated next to me disappeared mid flight & turned out to have been upgraded. Just terrible, terrible discriminating service. - Filipino Doctor Travelling to London
Paid for a business class seat flying Etihad from Dublin to Manila. Small print on ticket, Flight from Abu Dhabi to Manila now being serviced by Wamos Air. Business class was an absolute disgrace, the most uncomfortable flight I have even taken. From the service, comfort, entertainment, seating crew etc. I have absolutely no positive comments about this airline. Food sub standard had a steak sandwich, the meat could have been used to repair an old boot. One flight attendant was trying her best to service the cabin with little or no help from her colleagues. They hid behind the curtains 90% of the flight. Business class seat was like a concrete block. Even with seat full reclined impossible to stretch out. Not a single seat storage pocket to put phone glasses etc so be prepared to have those in your pocket the whole trip. I booked this business class ticket as I recently I had a total hip replacement and thought that having more room to stretch out would help. Got off the plane as stiff as a board. Etihad have now lost my business. Also beware of flights to and from Manila by Air NZ and Philippines Airlines. They use this two bit airline also. What a waste of money.
We were on Flight NZ903 December 8th from Papeete to Auckland travelling in Premium Economy. (which was operated by Wamos Air)Firstly, the plane was delayed after all passengers were on board for about 30 minutes at no time did the Captain or Crew make any announcement nor apology for the delay.On boarding the plane, we went to our seat and were not offered a refresher towel. The entertainment system did not function in my allocated seat, so I moved and had another problem in the next seat. I noticed that other passengers were also having problems with their entertainment systems.Once in the air the Cabin Crew had the lights set for night and offered no Water nor other Refreshments they disappeared and expected everyone to go to sleep.The plane internals were old and worn and nowhere near the standard of the Air New Zealand craft. No way would I travel with this airline again.
Flew business class from Narita to Auckland; booked with Air New Zealand but got bumped to Wamos. Bottom line is if I wanted to fly a B Grade airline, I would have booked one and probably saved some money. When one pays a premium price for a premium seat, one expects premium service. In flight entertainment consisted of a couple of moves only. No music, no TV shows. No wifi. Minimal engagement from the staff whom barely spoke english. No assistance to lower the seat. The service was far from what I've experienced when on a proper Air New Zealand flight. Perhaps Economy is ok but they are not up to it with Business. I wouldn't fly on a Wamos flight again, at least not in Business.
The staff were extremely lazy and unhelpful. They served the meal, then sat at the rear of the plane. No water was ever brought out. When I asked for water, I was treated appallingly, saying they couldn't fill my small water bottle as they had to save water for other passengers. The TV screens didn't even have a flight map. Luckily for us, the food was Air NZ or I can't imagine what it would have been like.
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