Extremely Disappointing Experience on Wamos Air (EY83 Abu Dhabi–Rome, 27th Dep 14.00)I was deeply disappointed with my recent flight operated by Wamos Air from Abu Dhabi to Rome (EY83, 27th). The entire experience fell far below the standard one would expect from an Etihad codeshare flight.The aircraft felt outdated and uncomfortable — the seats were cramped, the entertainment system barely worked (if at all), and the overall cleanliness was questionable. The service was equally poor: the crew seemed indifferent, with minimal attention to passengers’ needs. Food quality was subpar, and no effort was made to accommodate basic requests.What made it worse was the lack of transparency. I booked with Etihad expecting their usual quality, but only found out at the gate that Wamos Air would be operating the flight. Had I known in advance, I would have chosen differently.Overall, this was one of the most unpleasant long-haul experiences I’ve had. Etihad should seriously reconsider its partnership with Wamos Air if it wants to maintain its reputation for quality and comfort.
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