About 4 weeks before we were due to fly to LA with Air New Zealand from Perth, we were told that our Perth to Auckland leg (and the return) would be with Wamos Air. I have flown extensively and had never heard of the airline, so immediately jumped on here and other review websites to see what they were about. The reviews were terrible, and I started having nightmares about what these flights were going to be like, to the point of considering losing $4000 to cancel our holiday altogether. After speaking to some other experienced travelers who talked me off the ledge (so to say), I gritted my teeth and got on the flight with my mum and daughter. To say we were pleasantly surprised is an understatement. The crew were professional and welcoming, the seats were comfortable, and the flights were 2 of the smoothest we have ever done. The entertainment was a bit low on options (no games, much to my daughter's annoyance), but not terrible. We were nervous that we would not be seated together or not be able to choose our seats, but about a week before we were due to leave, we were able to log in and choose them. They even had a maintenance officer onboard who was able to remove my daughter's screen to remove a broken headphone jack from the port 10mins before we were due to takeoff.
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