wamosair.com

1.8
1.8 Based on 154 reviews

...

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Aruma_Kun59
FAKE TICKET

I bought a ticket on May 26, 2021 to fly from Cancun to Paris with the company Wamos Air on July 10, 2021. My reservation number is 148310569 and my flight number is EB 5103.When I arrived at the airport in Cancun I could not find my flight. After multiple requests, the airport services told me that no flight of this company had place this day. So I had no way to get back. I had to buy a ticket online at full price 1 hour before the next flight took off. I made a complaint to the flight comparator who sold me this ticket. It took more than 3 months to get an answer to my refund request, which was refused without any justification.I contacted the European Consumer Centre who gave me the following answer: "You should know that we have informed the competent authorities of the situation with Kiwi, in particular the service in charge of the European cooperation of the DGCCRF which is the French administration in charge of the repression of frauds and the protection of the collective interest of consumers.We have also informed the competent services of the European Commission."What should I do?!!

1
Date of experience: Nov 17, 2021

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