The reason being a 1 star and not less speaks for itself as follows. We were due to fly TUI Dreamliner for the umpteenth time. TUI have been having huge issues with their “ technical issues” that the use Wamos for a replacement flight. Step onboard a Wamos flight and it is immediately apparent it is not a Dreamliner. No screens to watch movies and listen to music etc. No charging points onboard… so if you are delayed at the airport and using your devices once you’re onboard you have no means of recharging. TUI crew are there only to help serve food and the duty free trolley other than that they are none existent. Outward flight meals the chicken past… only choice was bearable… on the other hand the egg sandwich before landing was a joke we honestly thought it was April fools day. Needless to say lots of sandwiches not taken up. Ran out of tea and coffee.We flew Manchester to Cancun 6th December…. at resort now and hoping that as the song goes… all I want for Christmas(TUI) is a Dreamliner flight home as what we booked for and nothing less.Like many on here TUI have lost customers and need to get their act in order or is it they are in that they just like the paying customer to accept changes and not get what they paid for.
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