We have just flown from LGW to Punta Cana…. Originally a TUI Dreamliner, but replaced by TUI due to maintenance issues. TUI are obviously aware of previous reviews and are doing all they can to reassure people from the moment you arrive at the departure gate. The plane was spotlessly clean, modern and the staff went out of their way to make it an enjoyable flight. A very smart move to have four TUI cabin staff working alongside the 12 Wamos staff. This helped with any language issues….. although entertainment was limited, it was on seat back screens. Ourselves and others had issues on checking in that the seats you thought you had were different when we got to the airport, but remember, this isn’t the cabin staff who allocated the seats….. be kind to them…. In our experience, they worked tirelessly….. as to be expected (unfortunately), there were a few moaners (in the very small minority)……Wamos/TUI thank you all for doing a great job
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